Our team
Hollie offers specialized support through all life stages with emotion coaching and therapy tailored to your unique needs. Whether boosting emotional intelligence in children and teens or guiding adults and couples in refining coping strategies, her compassionate, solution-focused approach turns insights into impactful, practical outcomes.
Hollie can assist with navigating career pressures, seeking harmony in your relationships, looking for validation and guidance, or providing you with a safe haven to have a moment to decompress.
Whatever your unique journey, you deserve a space where you feel heard, understood, and supported. Life's fast-paced demands call for a modern approach to mental wellness—one that's personalized just for you. Hollie aims to help you explore your challenges and find paths to greater emotional well-being and resilience.
Donna works with youth (5+) and adults experiencing difficulties related to trauma, anxiety, substance use, low self-esteem, relationship difficulties, life transitions, and general life stressors.
Donna is a Registered Social Worker and graduate of the University of Windsor (Master of Social Work) and University of Guelph (Master of Science in Family and Social Relations, Bachelor of Arts in Psychology).
She has enjoyed a long career working with youth, adults, couples, and families experiencing life challenges. Donna has provided extensive support to Youth Justice through the Ministry of Children, Community and Social Services; assisted couples and families navigate difficult life transitions.
Donna’s approaches are trauma-informed and strength-bases. Interventions include Cognitive Behavioural Therapy (CBT), Dialectical Behaviour Therapy (DBT), Narrative Therapy, Solution Focused Therapy (SFT), Emotion Focused Therapy (EFT), Attachment Therapy, and Acceptance and Commitment Therapy (ACT).
Along with a BSW and MSW in social work, Donna is currently pursuing a PhD in Thanatology which she plans on using to support individuals from a spiritual perspective. In her spare time she enjoys being with family and celebrating her nieces and nephews milestones.
Jennifer is a bilingual (French/English) registered social worker helping individuals, couples and families navigate life challenges within a safe and supportive environment.
Jennifer provides individual, couple and family counselling for youth, adults and seniors experiencing stress, anxiety, depression, and low self-esteem resulting from life experiences (abuse, grief/loss, divorce, bullying etc.).
Jennifer uses trauma informed approaches while using evidence-based interventions (CBT, ACT, EFT, SFBT, Narrative and Play Therapy for improving emotional and physical well-being.
Kathleen’s been practicing social work for over 25 years with experience in training and supervising social work interns.
Kathleen expertly supports youth and adult with their mental health (anxiety, depression, anger etc..); relationships, grief, substance use, family dynamics, life transitions. Kathleen helps individuals build upon their existing skills to help strengthen a more authentic connection with themselves and others.
Kathleen is a trauma informed practitioner integrating different therapy modalities (CBT, ACT, EFT, Relational) based on my clients’ unique needs. I work collaboratively in the counselling relationship to provide a safe and supportive atmosphere and that encourages growth within and outside the counselling setting.
As a Social Worker, individual, and parent, Sara values compassion and collaboration. She works from both a trauma-informed and attachment lens. She practices a client-centered approach to address the diverse needs of the individual.
Sara is a Master of Social Work, with extensive experience working with youth who are experiencing complex mental health (anxiety, depression, PTSD, etc.), families in conflict, and developmental trauma.
She understands that during adolescence, many things can and will change, which can leave a young person feeling overwhelmed, not heard, and/or struggling to embrace a new identity amongst other difficulties.
Sara is very intentional in creating a space that is safe and comfortable using both person and family centered approaches and interventions (DBT, CBT, SFBT, IFS) to restored balance and improve well-being.
Are you facing life’s challenges and seeking support? Shelley offers collaborative counseling that honors your unique experiences and innate strengths. With extensive experience working with children and youth in school, community, and hospital settings, as well as adults who have experienced the justice system and substance misuse, Shelley creates a safe, validating environment where your voice matters.
Shelley approaches therapy from culturally humble, structurally informed, and trauma-informed perspectives. Guided by feminist principles, she works relationally while respecting that you are the expert in your own life. She views therapy as a partnership and believes in your capacity to respond effectively to life’s challenges.
Drawing from attachment-based therapy, mindfulness practices, narrative therapy, and solution-focused brief therapy, Shelley develops individualized plans tailored to your specific needs. She serves children navigating school challenges, youth facing personal difficulties, adults working through justice system experiences or substance misuse, and families strengthening their connections.
Taking the first step forward change takes courage. Shelley provides professional guidance while honoring your autonomy and wisdom. Transformative change is possible; you don’t have to face it alone.
Cacee is recognized as an accredited Family Law mediator, a child protection mediator (AccFM, CPMed), and a qualified mediator by both the Ontario Association of Family Mediators, and the Alternate Dispute Resolution Institute of Ontario. Cacee is also a member of Family Dispute Resolution Institute of Ontario (FDRIO). Cacee is a mediator on both the Roster of the Mediation Centre of Ontario London and Middlesex division, and Mediation North. Cacee has dedicated her education and career to helping families through challenging times with empathy, professionalism and a commitment to finding solutions.
Nancy Farr is a dedicated Office Administrator renowned for her organizational skills, her ability to multi-task, her compassion, and unwavering love of cats. She has an eclectic array or work/life experiences, which have a direct influence on her abilities in this role. She has decades of experience in both the service and administrative field, and her strong compassion for people and positive life approach tends to a warm and inviting atmosphere.
Nancy studied English and Philosophy in University, and has work experience in esthetics, education, management, office management, and bookkeeping. Though seemingly unrelated, aspects from each of these areas have molded Nancy into an efficient, well rounded, and unique office administrator for Elgin Counselling & Mediation Centre.
In addition to her technical skills and emotional intelligence, Nancy is a nice person.
Outside of her administrative duties, Nancy is passionate about her homelife, and her 2 cats, Jack and Bailey. She believes in the importance of personal happiness and life fulfillment.